Port and Terminal Operations: Achieving Operational Excellence

Revenue in a port and in a terminal is generated by the actual operations.

In this seminar the focus is on the operations, more particularly on the cargo related operations. From discharging, horizontal transport to storage and delivery on the landslide and vice versa. All types of commodities, and every process will be considered in this comprehensive and practical training consisting of lectures, participant assignments and workshops.

Course content

• Concepts and design of ports and terminals
• Basic performance to excellence
• From planning to delivery
• Labour management
• Handling Equipment: types, numbers
• Benchmarking, Reporting and statistics
• Meeting Customer Expectations

Target audience

• Operational management
• Middle Management
• Port consultants

Dates

September 2016, dates to be confirmed early 2016

Price includes: course material, lunches, refreshments, coffee and tea during the breaks and the work visits. Accomodation and boarding, local transportation and airport transfer to be added. Refer to this page for more information: click here.